Order Status

Order statuses vary depending on how the PO was submitted:

• Submitted to connected supplier (electronically)
• Submitted to external supplier (email)

For purchase orders submitted to connect suppliers, we will receive order status notifications from the supplier which allows you to check the status of your purchase order(s) without needing to reach out to each supplier. Our system will automatically check for order status updates from the supplier every hour.

For purchase orders submitted to external suppliers we will not receive order status notifications from the supplier. Those POs will need to be updated manually. 

Statuses for Connected Suppliers

Draft	When the PO is in this status the user can edit steps 1-4, change ownership, Delete or Submit the PO. Deleted - If you choose to delete a PO this action cannot be undone. Deleting a PO is only available if the PO is still a Draft or Submission declined. You will no longer see the PO or have access to it once it is deleted.
In submission	This state will be for POs that have been submitted but we have not yet received confirmation on whether they have received it or not.
Submission declined	This state will be for POs that have been rejected be the supplier. They will put the PO back into a Draft mode (not the same thing as a Draft status) so that any edits can be made.  When a PO is in Submission declined, you can either resubmit which will update the status to In Submission, or you can Delete the PO. Deleted - If you choose to delete a PO this action cannot be undone. Deleting a PO is only available if the PO is still a Draft or Submission Declined. You will no longer see the PO or have access to it once it is deleted.
Submitted	This state will be for POs that have been accepted by the supplier.
In progress	The order will display this status when we have received at least one active factory order. This can include Complete and Canceled factory orders. Order Received Order Confirmed Pre-Production In Production In Storage Partial Shipment Shipped
Attention required	The order will display with this status when factory orders are a mix of active/closed statuses with at least one of the following factory statuses. This can include In Progress, Completed and Canceled factory orders. Back Order Hold Order Entry Hold General Hold Credit Hold Art Hold Proof Hold
Completed	This status will be used for a PO that has all factory orders marked as Complete, or a combination of Complete and Canceled.
Canceled	This status will represent a PO that was submitted to the supplier but then was Canceled, because of this the PO number is not reusable unlike a PO that was originally rejected. For PS PO all factory orders must have a Canceled status to ensure the umbrella status of Canceled for the order

Statuses for External Suppliers

Draft	When the PO is in this status the user can edit steps 1-4, change ownership, Delete or Submit the PO. Deleted - If you choose to delete a PO this action cannot be undone. Deleting a PO is only available if the PO is still a Draft or Submission declined. You will no longer see the PO or have access to it once it is deleted.
Submitted	The order will be placed into submitted once you have selected to submit the PO from Step 4 (Review).  Once you have submitted a manual PO the status can be updated to: In Progress, Canceled or Completed. They may not put it back into Draft.
In progress	The order can be moved into the In Progress status any time after they have submitted the PO.  In progress will represent that the order is moving forward and is in production.
Completed	The order can have the Completed status at any point after the order has been submitted.  You may also take the PO out of Complete and put it into any status that is in Submitted or beyond.
Canceled	This status will represent a PO that was submitted to the supplier but then was Canceled, because of this the PO number is not reusable unlike a PO that was originally rejected.

Updated July 01, 2025 15:43